1. Who is responsible?
N-Scent is the controller responsible for the personal data processing described in this Policy.
Address: Weena 690, 3012 CN Rotterdam, the Netherlands
Privacy contact: info@n-scent.com
This Policy covers website visits, business enquiries and related business communications. Independent partners are responsible for processing for which they determine their own purposes and means; their own privacy information applies to that processing.
2. Personal data and sources
We may process business contacts' names, job titles, company details, contact details, enquiries and correspondence. We obtain these details from the individual, their company, a person making an introduction, or publicly available business sources.
The website may also record IP addresses, device and browser information, and security logs. Visitor analytics will be used only where the relevant tools have been enabled and applicable legal requirements have been met.
Where Article 14 of the GDPR applies to data obtained from another source, we will provide the required source and processing information within the applicable statutory timeframe.
Please do not submit unnecessary identity documents, health information or other sensitive personal data through a general enquiry.
3. Purposes and legal bases
We process necessary business contact data on the basis of our legitimate interests in responding to business enquiries, managing business relationships and maintaining system security. We assess those interests against the rights and interests of the individuals concerned.
Where you personally are a party to a contract, processing necessary to take steps at your request before entering into that contract, or to perform it, may be based on contractual necessity.
We retain financial, tax and other legally required records to comply with legal obligations.
Cookies or tracking technologies requiring prior consent will be enabled only after valid consent has been obtained. You may refuse or withdraw consent. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
4. Required and optional information
Fields marked as required on an enquiry form must be limited to information needed to receive and handle the enquiry. Other information is optional. Without necessary information, we may be unable to respond or provide the relevant service.
5. Recipients of personal data
We disclose necessary personal data only to the extent needed to handle enquiries, carry out business cooperation or meet legal obligations. Recipients may include website hosting, email and security service providers; accountants and legal advisers; competent authorities; and relevant suppliers, brands, transport providers or customs service providers.
Where confidentiality obligations are required, these are addressed through contractual confidentiality provisions or separate confidentiality agreements. Where a party processes personal data on our behalf, we put the required data processing agreement in place.
6. Transfers outside the European Economic Area
If a service provider or business activity involving Asia requires personal data to be transferred outside the European Economic Area, we must first establish a lawful basis for that transfer.
Where applicable, safeguards include an adequacy decision or the European Commission's Standard Contractual Clauses together with any necessary supplementary measures. You may contact us for information about applicable safeguards or a copy, subject to appropriate redaction to protect others' confidential information.
7. Retention, security and your rights
General enquiries that do not lead to cooperation are kept for no longer than 24 months after the last substantive contact and are deleted earlier when no longer needed. Transaction and tax records are retained for the applicable statutory periods.
We use appropriate technical and organisational measures to protect personal data.
You may contact us to request access to, correction of or deletion of your personal data. Where the legal conditions are met, you may also request restriction of processing or data portability, or object to processing. Where processing is based on consent, you may withdraw that consent at any time. Data that we are legally required to keep will not be deleted before the applicable retention period has expired.
Please send requests to info@n-scent.com. We normally respond within one month. For complex requests, the period may be extended as permitted by law; we will explain any extension within the first month. We may reasonably verify your identity where necessary, but do not routinely require a complete passport copy.
You may complain to the Dutch supervisory authority, Autoriteit Persoonsgegevens, at https://autoriteitpersoonsgegevens.nl/, or another competent supervisory authority. You do not need N-Scent's permission to complain.
8. Cookies, automated decisions and updates
Our cookie information identifies the technologies actually used, their purposes, providers and lifetimes. Necessary cookies and qualifying analytics cookies with little or no privacy impact are distinguished from technologies requiring prior consent.
Technologies requiring consent must not be activated before that consent is obtained. Refusing or withdrawing consent must be easy.
N-Scent does not currently intend to use website personal data for decisions based solely on automated processing that produce legal or similarly significant effects on individuals.
This website is intended for business users. We will update this Policy to reflect changes to our business and technology and display the update date.